Customer Satisfaction
30-Day Returns Policy
At Anter Lane, we want you to be completely satisfied with every garment you purchase. If for any reason you are not thrilled with your item, we provide a smooth 30-day return window from the date your order is delivered.
Eligibility Criteria
To qualify for a return and full refund, items must satisfy the following conditions:
- Returned within 30 calendar days of the delivery date.
- In brand-new, unworn, unwashed, and undamaged condition.
- With all original tags, labels, and packaging intact.
- Free from pet hair, perfume scents, smoke, or detergent odors.
How to Initiate a Return
- Email our support desk at info@anterlane.duckdns.org or call us at +1 512 657 2214 with your Order Number and the item(s) you wish to return.
- Our team will issue a Return Merchandise Authorization (RMA) along with step-by-step return shipping instructions.
- Carefully pack the items in original packaging and mail the package to our Austin headquarters:
Anter Lane Returns Center
1814 Travis Heights Blvd
Austin, TX 78704, USA - Once our warehouse receives and inspects the return (typically 2 business days), your refund will be promptly initiated.